Thank you for shopping at achper.org.au

ACHPER National is committed to complying with the Privacy Amendment (Private Sector) Act 2000, which commenced in December 2001, and the privacy provision of all applicable legislation. This privacy policy covers all personal information we hold, that is, information, or an opinion, about an individual, whose identify is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our store, over the phone and over the Internet.

The policy also covers personal information that we may have sourced from a third party.

If you have any questions about this privacy statement, or the content or practices of our website, you can contact ACHPER directly at:

Australian Council for Health Physical Education and Recreation Inc,

PO Box 304,

Hindmarsh,

South Australia, 5007

When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.

Personal Information – What we collect and how we use it

We do not collect personal information when you visit our website unless you log on, place and order with register with us or provide us with feedback.

When you place an order you will be asked to log on and we may ask you for the following personal information; your name, date of birth, email, mailing address, delivery address and any special delivery instructions, phone number. Information from the checkout is provided to our delivery agents so we can send you your order. We may also need to provide your details to data maintenance providers and call centers.

NSW legislation states that we are required to collect your date of birth details, for all orders delivered in NSW.

When you register on our website, we will ask you your name, email, phone number and date of birth and will ask you to nominate a password.

When you submit feedback or questions via email, or contact us for information about our website, we will request your name and email. We use this information solely to respond to your enquiries.

We do not sell, rent or barter any identifiable personal information to any third party without your permission.

Our website contains links to other websites. ACHPER is not responsible for the privacy practices or the content of other websites.

Access to Personal Information

In general we will happily give you access to your personal records. However, ACHPER may occasionally need to deny access to information in accordance with the exemptions contained in the ACT

To gain access to your personal information simply contact ACHPER on 08 8340 3388, with your PIN , User Name or Password, and we will promptly provide the information.

Opt – Out

We will always provide individuals with a nil-cost way of contact us to register a request to “opt – out” from receiving further offers. We will provide an opt–out opportunity with direct marketing offers in accordance with the legislation You can even specifically decline a particular form of communication.

Cookies

A cookie is a small amount of information sent from a Web server to your computer. To better serve you, we use cookies to reduce the time required to submit purchase requests.

We also use cookies to retrieve certain information you previously provided to ACHPER, so that you may not need to re–enter all of your information every time you shop at our website.

This information can only be accessed when you enter your email or Member Number and password. No other company has access to our cookies. We do not use the cookie to track your internet activity once you leave the ACHPER website.

We track our customer’s movement around the website for website research and improvement purposes only. No other personal details are collected from this research. We do not currently nor do we plan to draw any conclusions from these statistics or attempt to create customer profiles.

Website Security

Our goal is to protect the personal information we collect and your security. All orders placed through our website are done so in a secure environment using the latest technology.

Personal information will be managed confidently and securely and destroyed appropriately when no longer required.

We will also monitor and implement appropriate technical advances or management processes in order to safeguard your personal information.